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Online Order:
You can order online using your MasterCard, Visa, Discover or American Express credit cards as well as Paypal. Our website features heavily encrypted SSL and data protection to safeguard your personal and financial information during order placement and while you visit in general. Creating an online account on our website allows you to not only place orders but to access various features such as our newsletter, forum, and events guide and also allows you to easily purchase new items or previous items you have purchased and need more quantities of. It also allows you to track your packages and edit any pre-orders before they ship as well as contact customer service more quickly.
Phone Orders:
Please contact us through the website with the items you are interested in, the quantities per item, and your shipping address so we can properly invoice and calculate your order totals. Our Customer Service Representatives look forward to assisting you in placing your order as well as answering any questions regarding our products.
Fax Order:
You may also place your order via fax if you choose. Please remember to include the full name of the product, price, quantity and if there are any specific colors or variant editions as well as your full contact info. Once the order is faxed, a service representative will be in contact with you to handle payment and confirm your order and shipping quotes. You may fax your orders to 1(866) 821-1107.
Mail Order:
You can also place an order with us via mail using a check or money order. Please note that we do not accept Western Union wire transfers. All checks and money orders must be made in US funds and made payable to Triad Toys, Inc. Our address can be found in the "Contact Us" page when you are ready to place your order.
Updating Your Order and Payments
The best way to update any information is in your account panel. There, you may update your shipping address, payment info, change preorder products, request customer service assistance and also track your packages. If you need further assistance, please contact us through the website or forum. |
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